We provide FREE SHIPPING to almost 200 countries so that you can enjoy shopping for your favorite anime merchandise without the worry of additional shipping costs.
In the unlikely case, that the customs got hold of an item and asking for Fee's to pay up on the regular price, the customer is liable to cover those occuring Fee's.
HOW LONG WILL MY PACKAGE TAKE?
We ship out from multiple international warehouses. Depending on the Warehouse, demand and current stock, it usually takes 12-24Business Days, until you'll receive your order. It depends on the location and product. Some products may require some handcrafting work in advance, that will delay the shipping by a few days.
Outside United States:
Please allow us a timeframe of18-36 Business Days for shipping the goods to you. Exceptions are countries likeSouth America, where shipping can take up to 58 Business Days.
We apologize for any inconviniences that may occur, as in individual cases, we may run out of stock on products we've had plenty of orders on and have to re-order them. Thus, Shipping, though infrequently, can be delayed.
Due to the impact of the coronavirus, some orders will be delayed. Please understand that we are actively keeping track of your order to make sure it arrives safely, however we have no control over shipping times in these dire times.
We have extended our guarantee to 60 days to ensure that if the order is late you will still be able to ask for a refund in the unlikely event that your item arrives damaged.